Terms of service
Welcome to the Amber online store. By accessing and using this website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.
1. General
These Terms and Conditions ("Terms") govern the use of the Red Caviar website and any purchase made through our store. By placing an order, you agree to these Terms in full.
2. Eligibility
To place an order, you must be at least 18 years old and have the legal capacity to enter into a binding contract. If you are under 18, you may use this website only under the supervision of a parent or guardian.
3. Products and Pricing
We strive to provide accurate descriptions and pricing for all products listed on our website. However, we reserve the right to correct any errors or omissions, including incorrect prices, descriptions, or availability. All prices are listed in USD and exclude applicable taxes and shipping fees unless stated otherwise.
4. Orders and Payment
- Order Process: After you place an order, you will receive an email confirmation. This confirmation is not a guarantee of acceptance, and we reserve the right to cancel or reject an order at any time for any reason.
- Payment: We accept various payment methods including credit/debit cards, PayPal, and bank transfers. Full payment is required before orders are processed and shipped.
- Cancellations: Orders can be canceled within 1 hour of placing them. After this time, cancellations may not be accepted as the order might already be in processing or shipping stages.
5. Shipping and Delivery
- Shipping Methods: We offer various shipping options including standard, express, and overnight shipping. Delivery times are estimates and may vary due to external factors (e.g., weather, carrier delays).
- International Orders: International orders may be subject to customs duties, taxes, or import fees, which are the buyer's responsibility. Please ensure that caviar importation is allowed in your country before placing an order.
- Delivery Issues: Red Caviar is not responsible for delayed deliveries caused by factors beyond our control, such as shipping carrier delays, customs issues, or incorrect addresses provided by the customer.
6. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns. However, if you receive a product that is damaged or defective, please contact us within 24 hours of delivery to request a replacement or refund.
- Eligibility for Refunds: Refunds are available for products that arrive damaged or do not meet quality standards, provided they are reported immediately. Refunds will be processed within 7 business days after approval.
7. Limitation of Liability
Red Caviar is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to damages for loss of profits, business interruption, or personal harm.
8. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the intellectual property of Red Caviar and may not be used or reproduced without our express written consent.
9. Privacy Policy
We are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and protect your data.
10. Modifications
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review the Terms periodically. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of [Insert Applicable State], without regard to its conflict of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Insert Applicable City/State].
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
By using our website, you agree to these Terms and Conditions. Thank you for choosing Red Caviar for your gourmet needs!
